To install NowSignage on Vestel SoC Displays, you will require the following;
- Remote control
- Connection to either a wired or wireless network
- USB external storage device containing the NowSignage APK
Step 1: Download our APK for Vestel from: https://cdn.nowsignage.com/android/5.0.16-expo-av.apk
Step 2: Add the APK the root of a USB Drive.
Step 3: Insert the USB Drive into the USB port of the Vestel Display.
Step 4: Press the 'Menu' button on the displays remote and go into 'Network & Internet' and connect the display to the network.
Step 5: Press 'Exit' on the remote and you will see 4 options/icons, click into 'Applications' (shown below):
Step 6: Click into 'AppInstaller' then select the option to 'Scan' the USB drive for applications (APKs). Find the NowSignage APK and press 'Ok' on the remote to open the APK file. Now click 'install' then 'open', this will automatically launch the NowSignage App.
Step 7: Once the app has launched, it will prompt for you to enter in your unique screen PIN (found within your NowSignage account dashboard). Enter the PIN then click 'Activate Screen', this will then communicate with our servers and download/display the scheduled content.
Please Note: We advise that Vestel Android SoC displays are rebooted daily as prolonged 24/7 usage can cause a potential content playback lag/delay, rebooting daily will prevent this from happening and allows the display to run smoothly.
You can set up a daily reboot on the display by following the steps below:
- Press 'Menu' on the remote > 'Signage Settings' > 'Scheduler Settings'.
- Click 'Plan 1' and set up the daily reboot time (for example if you wanted the daily reboot to occur at midnight, you can set an 'Off Time' for 00:00 and and 'On Time' for 00:01.
- Select the days of the week you wish to set the daily reboot on (we advise this is set 7 days a week).
- Make sure that 'Plan Enable' is set to on, then 'Save' the scheduling.
- Example 'Schedule Settings Plan' below:
NowSignage App Troubleshooting
IMPORTANT: Sometimes, A device can take a little longer to fully connect to the network. We suggest waiting 2-3 minutes when rebooting the device, since the PIN will try to automatically activate every 60 seconds.
If after this time it still does not connect, please follow the troubleshooting steps below:
Issue: 'Encountered an unknown error communicating with NowSignage"
Possible Causes: (in order of relevance)
1. There is no internet or network connection to the device.
2. Date/time is incorrectly set on the device.
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3. The app could not communicate with the NowSignage API.
4. The PIN code is not associated with a Screen
Solutions:
1. Ensure the device has a working internet connection, use the device's web browser or other internet-based apps to confirm connectivity.
2. Go into the Android date/time settings and set it to the current correct date/time.
3. Ensure the requests are not being blocked by a corporate firewall. Please see our firewall rules guidance.
4. Ensure the correct PIN code has been added by verifying within the NowSignage platform. (check for additional character spaces entered in error)
Related Reading: Getting Started with NowSignage