When adding a new user you can choose which role you wish to give them within the Platform, the role you give them is important, as depending on the role, the user will have different forms of privileges within the Platform.


There is a description of the roles and what privileges they provide within the platform, to find this, go into 'My Account' within NowSignage and on the top menu bar you will see 'Users and Roles'. Click on this and you will be taken to the users area. 

Click on the Roles tab and you will see an information page which will explain what each role entails and you can press 'view' to see a list of permissions each role has:

To assign a role to a user:


Under the 'Users & Roles' tab click the pencil (edit) icon against the users name.


This is will open up the users account details - Click into the Roles field option to view the dropdown, where you can then select the relevant option.




FAQ/TROUBLESHOOTING 


Q. When I try to amend a users role, I get an error message that the user already exists.

A. This will be caused by the user having a registered account with the same email. - Before creating a new user, please be sure to check if they already have an account.