Supported Devices:
SSSPv6 (Tizen 4.0):
QBR-N, QBR, QMR, OHN-D, OMN-D, OHN, OMN, QEN, QBN, QMN
SSSPv10 (Tizen 6.5):
QMB-T, QBB-N, QMB, QBB, QHB
SSSPv10 (Tizen 7):
QMC, QHC, QBC
To install the NowSignage app for Samsung's Tizen-based displays, you'll need to have the display plugged into power and have the remote ready to configure some steps.
We'll walk you through the entire process, as though the display is fresh out of the box.
If you've already set up some parts of the system below, you don't need to re-enter them, but we do recommend resetting to factory settings before performing this guide.
System Reset
Press the "Menu" button on the remote, and scroll down the pop-up window that appears to a menu labeled "System" then click "OK" on the remote. Then scroll down to "Reset System" and click "OK".
Start the first-time user setup by going to the "System" menu and selecting the "Start Setup" menu item.
Initial Setup
The first-time setup is fairly trivial to complete, navigate through the steps:
- Select your language.
- For "Display Orientation", select the appropriate orientation for either landscape or portrait.
- For "Auto Power Off", we recommend setting that to "Off".
- Select your network connection and connect the display to your network.
- For "Play via", select "URL Launcher".
- When prompted for a URL, for Tizen 4 and Tizen 6.5, enter: "https://tizen.nowsignage.com".
- For Tizen 7 and above, enter: "https://tizen7.nowsignage.com"
- For "Connect to RM Server", select "Skip".
- For "Clock Set", enter the correct date and time for your location.
Setting the date/time via NTP
If a NTP server for date/time is not set, this can occasionally cause the date/time settings to drift, so we advise the following is set to ensure this is always correct.
On the remote press:
Menu > System > Time > NTP Settings:
Network Time Protocol > Use
Server URL > pool.ntp.org
Time Zone > Select your time zone
Launching NowSignage
Press the "Smart Hub" button on the remote to bring up a menu bar. You should see Nowsignage to the left of the menu.
Ensure it is selected, and press "OK" on the remote to activate NowSignage. Now simply enter in your screen PIN (located within the screen dashboard of your NowSignage account) and click activate to load your content.
Frequently Asked Questions:
1. How to change the display orientation to portrait/landscape
- Press “Home” on the remote control to exit the NowSignage app.
- Then press “Menu” on the remote control. Select “OnScreen Display” and then “Display Orientation”.
- Select "Landscape" or "Portrait". Press "Yes".
- Then press "Home" and select the NowSignage app.
- Once the app is launched, this will rotate to the orientation you have selected.
2. How to upgrade the NowSignage app
NowSignage has remote application updates for Samsung Tizen, so to install the latest version, make sure your device is connected to the network, then simply reboot the display (full power cycle). When the display reboots, it will automatically download the latest NowSignage application and launch the app automatically after it's updated.
3. Setting the screen to turn off/on at set times
To configure the screens on/off settings manually, follow the steps below:
- Press 'Home on the remote
- Select 'On/Off Timer'
- Click into 'Off Timer' and setup a schedule to when you wish the display to auto turn off.
- Click into 'On Timer' and setup a schedule to when you wish the display to auto turn on, when doing this please select the 'Source' as 'URL Launcher' or on some models this will be called 'Custom App'.
- Providing you have activated the NowSignage app and entered in your NowSignage PIN, this will then automatically boot the app up around your screen settings.
Alternatively, you can achieve this remotely by using our RDM feature for Samsung Tizen:
4. How to install NowSignage via USB (Currently Tizen 4 and 6.5 only):
- Insert a USB drive into your computer
- Download the file below:
https://cdn.nowsignage.com/tizen/NowSignage.wgt
- Visit the link below and when on the page, right click and click 'save as' to save the .XML file to your computer:
https://cdn.nowsignage.com/tizen/sssp_config.xml
- Create a folder on your USB drive Root called 'SSSP'
- Drag the NowSignage.wgt file and the sssp_config.xml files into this folder:
- Eject the USB drive and insert this into the Samsung display USB port
- Press 'Home' on the remote
- Select 'URL Launcher (Settings)' or on some models this will be called 'App Management'
- Press 'Install from USB device' (this will prompt you to create a PIN passcode)
- The NowSignage app will now install directly from the USB to your Samsung display
5. How to factory reset a Samsung SSSP display:
- Turn the display on
- Switch to HDMI/Display Port video source
- Turn off the display, wait until the RED IR light starts to glow
- Using IR Remote control press this sequence:
MUTE - 1 - 8 - 2 - POWER ON - The display boots into the Factory/service menu
- Navigate to Option using arrows on IR Remote control and confirm
- Select Factory Reset
- Display will reboot